Last Updated: 1 June 2026

399beb Privacy Policy — Our Commitment to Protecting Your Data

This page clearly explains — in Bengali — what information we receive when you use 399beb, how it is collected, why it is retained, and how it is kept secure.

What You'll Find on This Page
What Information Is Collected
How your data is used
Shared with Third Parties
Cookie & Tracking Policy
Your Rights & Controls
Data Security Practices
8
Main Sections
256-bit
SSL Encryption
Zero
Your Data Is Never Sold
June 2026
Last updated
Why this matters

How is your privacy protected at 399beb?

Six Key Pillars That Strengthen 399beb's Privacy Policy

Bank-Grade Encryption

Every transaction and personal detail you share is protected with 256-bit SSL encryption — the same technology used by major banks. No third party can access or read this data.

Data Never Sold

399beb never sells your personal information to advertisers or third parties. Your data is used solely to provide you with our services.

Your Control

You have the right to view, correct, or request deletion of your data. Write to support@399beb.best at any time and your request will be actioned within 30 days.

Minimal Data Collection

399beb only collects information that is genuinely necessary to provide its services. No unnecessary data is requested or collected.

Specific retention period

Your data is not kept indefinitely. Once legal obligations are met, it is deleted or anonymized within a defined timeframe.

Transparent policy in Bengali

Many platforms publish their privacy policy in English only. 399beb has written this in Bengali so every user can clearly understand how their data is being handled.

Data Type

What Types of Information Are Collected?

399beb collects six types of information — each with a specific purpose

Identity Information

Name, mobile number, date of birth, and National ID number (for larger withdrawals). Required for account creation and identity verification.

Financial information

BKash/Nagad number, transaction history, and withdrawal details. Used for payment processing and anti-money laundering compliance.

Activity Data

Betting history, game preferences, session duration, and bonus usage. Used to improve your experience and support responsible gambling safeguards.

Device Information

Device type, operating system, browser version, and IP address. Used for technical support and security monitoring.

Cookies & session data

Login sessions, language preferences, and browsing patterns. Used for platform functionality and a better user experience.

Contact Information

Messages, complaints, and feedback sent to customer support. Retained for service quality improvement and dispute resolution.

1 Introduction & Applicability

This Privacy Policy for 399beb (https://399beb.best) explains what information we collect from you when you use our website and mobile app, how we use that information, and how we keep it secure. By creating an account or using our services, you agree to this Privacy Policy.

We understand that many people hesitate to share personal information online — especially on financial platforms. That's why 399beb made a commitment from day one to keep its privacy practices completely transparent. This policy is written in plain language so every user can understand it with ease.

This Privacy Policy governs our Terms & Conditions Supplementary. In the event of any conflict, the English version of both documents shall prevail.

  • This policy applies to all digital platforms of 399beb.
  • 399beb services are not available to anyone under the age of 18.
  • Any changes will be published on this page, and notifications will be sent for significant updates.

2 How Data Is Collected

399beb collects information in three main ways. First, what you provide directly — your name, mobile number, and date of birth at registration. Second, what is generated automatically while you use the platform — such as bet history and session logs. Third, transaction confirmation data received from payment gateways.

Please remember: we will never call or message you asking for your password or full NID number. If anyone claims otherwise, it is a scam — report it immediately to support@399beb.best.

Collected directly: Information provided through the registration form, KYC verification, support chat, and payment details.
Automatically Collected: IP address, device information, browser data, cookies, and app logs.
  • During payment processing, a transaction reference number is received from the bKash/Nagad gateway — not your full payment details.
  • If social media login is introduced in the future, limited profile information may be received from those platforms.
  • 399beb does not collect camera or microphone data.

3 Purpose of data use

Every piece of data 399beb collects has a specific and lawful purpose. We never use your data beyond what it was collected for. The main purposes are explained below.

  • Service Delivery: Account management, payment processing, bet acceptance, and reward distribution.
  • Identity Verification: To comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) international regulations.
  • Security: Detecting suspicious activity, preventing fraud, and protecting your account.
  • Experience Improvement: Analyzing game preferences to provide more relevant recommendations and offers.
  • Customer Support: Reviewing previous support interactions to resolve your issue faster.
  • Legal Obligation: Maintaining records required to comply with the terms of the Curacao eGaming licence.
  • Marketing (Optional): With your consent, we may notify you of relevant offers and bonuses. You can opt out at any time.

Straight to the point: 399beb does not sell or rent your betting history or personal information to advertisers. This is our core commitment.

4 Sharing data with third parties

399beb may share information with certain third parties in limited and specific circumstances, solely to ensure you receive the best possible service. In every case, the amount of data shared is kept to an absolute minimum.

Payment processors: With bKash, Nagad, and banks — solely for transaction verification purposes.
Game Providers: PG Soft, Evolution, Pragmatic Play — limited account information for game service delivery.
Legal authorities: When legally required by a court order or a valid request from a regulatory authority.
Analytics Services: For monitoring platform performance — using fully anonymized data, with no personal identifiers.

Third-party agreements require those parties to uphold the same privacy standards. 399beb does not permit any third party to use your data for their own marketing purposes.

  • Game providers only see an anonymous player ID — not your name or mobile number.
  • If 399beb's business is sold or acquired, you will be notified in advance and given the opportunity to consent before any transfer of your data takes place.

5 Cookies & Tracking Technologies

Cookies are small data files stored in your browser or app. 399beb uses cookies to keep the platform running properly, remember your login session, and improve your overall experience.

You can disable cookies through your browser settings, though doing so may prevent certain features from working properly — particularly login sessions. The 399beb mobile app uses saved session tokens instead of cookies, which are automatically cleared when the app is uninstalled.

  • 399beb does not use cross-site tracking or fingerprinting technologies.
  • 399beb does not use third-party tracking cookies for advertising purposes.

6 Data Security Practices

399beb applies multiple layers of security to protect your data, combining technical safeguards with organisational measures.

256-bit SSL: All data transmissions are encrypted — banking-grade protection.
Encrypted Database: Stored data is also encrypted — unreadable even if the server is compromised.
Two-factor authentication: Additional verification layer for accessing sensitive information.
Limited Access: Only authorized staff can access data, and only for specific, legitimate purposes.

399beb conducts regular security audits to protect your data. In the event of a security breach, affected users are notified within 72 hours and immediate steps are taken to resolve the issue.

No method of internet transmission is 100% secure — this holds true for all digital services. 399beb ensures the highest level of protection, but it's equally important that you use a strong password and keep your login credentials private.

Regarding data retention: data is held for as long as your account remains active. After account closure, records may be retained for up to 5 years as required by law, after which they are deleted or anonymized.

7 Your Rights & Controls

You have a number of rights regarding your data on the 399beb platform. We respect these rights and act on requests as promptly as possible.

Your Rights Description Applicability
Right of access You may request to know what information we hold about you Active
Right to Rectification You may request corrections to inaccurate information Active
Right to erasure Request deletion of unnecessary data after account closure Where Required by Law
Right to object to processing Right to Opt Out of Marketing Communications Active
Data Portability Request to receive your data in a commonly used format On Request

To exercise any of these rights, send an email in English to support@399beb.best. You will receive a response within 30 days. Please note that due to legal obligations, certain data may not be erasable before a specified retention period — in such cases, you will be informed of the reason.

Opt Out of Marketing: If you no longer wish to receive promotional messages or emails, reply with "STOP" at the end of any message, or notify us at support@399beb.best.

8 Policy updates & contact

399beb may update this Privacy Policy at any time, whether due to legal changes, technical developments, or updates to our services. You will be notified of any significant changes via SMS to your registered mobile number or through an in-app notification.

If you do not agree to the updated policy, you have the right to close your account and withdraw your balance. Continued use of the service after any changes will be taken as acceptance of the new policy.

The effective date of this policy is noted above. For any privacy-related questions or concerns:

Privacy-related contact
Email: support@399beb.best
Response time: within 30 business days
Language: you may write in Bengali or English
Live Chat: Support section on the app or website

🔒 Your Data Is Safe — Join with Complete Peace of Mind

Now that you know about 399beb's strict privacy policy, register for free and start enjoying a safe, secure entertainment experience.

Join Now
Frequently Asked Questions

Privacy & App Enquiries

Questions Users Ask Most

If the app won't open or you're seeing an update prompt, try these steps first: Check your internet connection — a weak signal can sometimes prevent the app from loading. If there's an update notification, download the latest APK from the official 399beb download page and install it directly; you don't need to uninstall the old version first. If the app crashes or freezes, restart your phone and try again. Low storage can also cause issues — keep at least 150 MB free. If the problem persists, clear the app cache (Settings > Apps > 399beb > Clear Cache). Still not working? Email support@399beb.best with your phone model and Android version — the support team will get back to you quickly.

If you've forgotten your password, go to the 399beb login page and click the "Forgot Password" option. Enter your registered mobile number and you'll receive a one-time password (OTP) via SMS. Once you verify your identity with the OTP, you can set a new password. The whole process typically takes under 5 minutes. If that mobile number is no longer active or you don't receive the OTP, email support@399beb.best with your name, date of birth, and the old mobile number linked to your account. The support team will verify your identity and arrange a password reset within 24 hours. For your security, make sure your new password is at least 8 characters long and includes a mix of numbers and special characters.

Your data is as safe at 399beb as your gaming experience is worry-free

You've read the Privacy Policy — now make your move. Registration is free, your data is protected, and the welcome bonus is instant.

Licensed & SSL Secured | 18+ Adults Only | Gamble Responsibly

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